Groupe GM has developed an international network of exclusive agencies known as Groupe GM Members. Our agencies are all specialists in guest amenities, they are professional and creative. Your local agent is your privileged contact bringing the Groupe GM know-how to your region and with the capability of proposing specific solutions within your locality.

What are the benefits of our international network?

• Our agencies are based in the same country or region as their clients, thus avoiding a waste of time due to time zone differences.
• They have a good knowledge of their local market.
• They have permanent stock to supply hotels at their request.
• They speak the same language as local hotel representatives.
• They are flexible and sensitive to specific hotel needs and last minute requests.

What can our clients expect from our network?

• Our clients do not suffer from any language barrier and from time zone differences
• They benefit from a high level of service, thanks to the flexibility of our agencies and their fast reaction time.
• They benefit from fast delivery deadlines thanks to the permanent buffer stock held by each Groupe GM member in case of unforeseen and sudden needs.
• They do not waste money through overstocking or under-stocking
• They are invoiced in local currency, which means no extra financial charges
• They have no minimum order and can choose to place their orders by e-mail, fax or post
• Thanks to their local guest supplies company, our clients avoid the burden of approval procedures and customs clearance, especially for countries outside the European community.

What benefits can hotels chains expect from our network?

• Hotel chains benefit from the creation of exclusive designs
• They are guaranteed that their image and their quality standards will be maintained worldwide
• They receive regular statistics from Groupe GM on the consumption of their lines
• They order their full range of guest amenities from one single supplier, Groupe GM.
• They have the guarantee that all their products will fully conform to worldwide cosmetic regulations. Groupe GM takes full responsibility for the cosmetic products.
• Each chain hotel benefits from regular visits from its local agency representative. These visits are not only made to general managers, but also to middle managers and housekeepers.

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